We’re here to send love everywhere we can! Orders placed on Yatzuri.com ship to the U.S. (yep, including Alaska & Hawaii!), Australia, and Canada. If you’re somewhere else and want to know if we can ship to you, just shoot us a message, and we’ll figure it out together!

Hey Gorgeous Soul! Want to join the fun? Hop into our live broadcasts every week for some serious shopping magic! It’s the perfect place to ask questions about the products, get all the ritual tips & tricks you need, and snag some exclusive specials just for our amazing online community. 

Oh, and don’t forget to sign up for our shop newsletter (right here) and check out the Events page weekly for all the upcoming broadcasts, classes, and private access to gem show pieces. Trust me—you don’t want to miss out on the magic!

Hey Gorgeous! Here’s the lowdown on shipping and insurance:

All USPS Priority Mail includes insurance and tracking for up to $100 (domestic) and $200 (international). USPS Ground Advantage includes tracking and insurance for up to $100. First Class Mail or international service comes with tracking but is not insured.

Want extra insurance above what’s covered by USPS? No worries—just leave a note at checkout, and we’ll send you a separate invoice to cover the extra cost.

If your insured item arrives damaged, email us at support@yatzuri.com within 2 days of receipt. Please include a photo of the damaged item(s), as well as the box and packaging condition. We’ll handle the rest! Once we’ve filed the insurance claim, we’ll either refund you, offer store credit, or replace the item (subject to availability).

Once USPS picks up your package, they take full responsibility. We’re not liable for lost or stolen packages, but don’t stress—if your package goes missing, you can file a claim directly with USPS.

Important: If your package is marked as “Delivered,” we’re unable to offer a refund or replacement. If you haven’t received your package, file a claim directly with USPS.

And lastly, if 30 days have passed since your purchase, we won’t be able to offer a refund on damaged items. Please reach out ASAP, and we’ll do everything we can to make it right!

Thanks for shopping with us, and let’s keep the good vibes rolling!

Hey love! Just a quick note about pre-orders and back-orders: these special items will be shipped separately from in-stock goodies, because they may take a bit longer to create.

If you’re adding one (or more!) to your cart, no worries! You’ll get a separate invoice for their shipping and handling costs, and they’ll be shipped to you as soon as they’re ready to roll.

Thanks for your patience, and we can’t wait for you to get your hands on these beauties when they’re ready!

I’m so excited to offer you a one-on-one session with me for energy healing, intuitive guidance, and personalized spiritual practices that you can easily weave into your daily life—using any of the products you already love.

Ready to step into your magic? You can book your session right here. Let’s make some beautiful, transformative energy happen!